Last updated: 20 August 2026
This policy explains the information Eastward (“we”, “us”) collects when you visit eastwardagency.com or contact us, how we use it, and the choices you have.
Eastward operates this website as an independent creative studio. For any privacy question, email [email protected], call +61 7 3184 6690, or write to Level 8, 320 Adelaide Street, Brisbane QLD 4000, Australia.
When you use our contact form we collect your name, email address, and any company details or message you provide. We use this only to respond to your enquiry.
Our servers and providers record limited technical data such as your IP address, browser type, pages visited and timestamps. We use cookies and similar technologies as described below.
Where the law requires a legal basis (e.g. the GDPR), we rely on your consent for optional cookies and our legitimate interest in running and promoting the agency.
Strictly-necessary cookies keep the site working. With your consent, we use analytics and advertising cookies — including Microsoft Advertising (the UET tag) — to understand traffic and measure campaigns. You can accept or decline optional cookies at any time.
If you use Microsoft services, Microsoft collects and receives personal data to provide Microsoft Advertising. See the Microsoft Privacy Statement, and opt out of personalised ads at the Microsoft personalised-ads page.
Your personal information is never sold. We share limited data only with providers that help us run the site and business, including Cloudflare, Inc. (content delivery & security) and Microsoft Advertising (measurement, subject to your consent), plus our email and hosting providers. We may disclose information where required by law.
Some providers operate outside your country. Where personal data is transferred internationally we rely on appropriate safeguards such as the Standard Contractual Clauses.
We keep contact-form enquiries for up to 24 months after our last correspondence, or longer where we begin working together and need records for legal and accounting purposes. Technical logs are kept for a short period, typically up to 12 months.
You may have the right to access, correct, delete or port your data, to object to or restrict processing, and to withdraw consent. Email [email protected]. You can also complain to a data-protection authority — in Australia the Office of the Australian Information Commissioner (OAIC) (oaic.gov.au); in the UK the ICO.
We use reasonable technical and organisational measures, including HTTPS encryption and access controls, to protect your information.
Our site and services are intended for businesses and adults. We do not knowingly collect personal information from children.
We may update this policy; the date below reflects the latest version. Questions? Email [email protected].
Last updated: 20 August 2026